Privacy Policy
Welcome to the Privacy Policy of Diamonds Topedia, operated by Topedia Digital Solutions at https://diamonds.topedia.biz.id. This policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us. By accessing or using our site, you agree to the terms outlined herein. Last updated: March 15, 2025.
Information We Collect
We collect personal information you voluntarily provide, such as your name, email address, phone number, and billing/shipping details when you register, place an order, subscribe to newsletters, or contact our support team. We may also collect non-personal data automatically, including IP address, browser type, device information, referring/exit pages, and usage patterns via cookies and analytics tools.
How We Use Your Information
We use collected information to: process and fulfill orders; communicate order status, promotions, and service updates; improve our website functionality and user experience; prevent fraud and enhance security; and comply with legal obligations. We do not sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent.
Information Sharing and Disclosure
We may share your information with trusted third-party service providers who assist with payment processing, shipping, analytics, and customer support — only to the extent necessary to perform their functions and under strict confidentiality agreements. We may also disclose information if required by law, to enforce our Terms & Conditions, or to protect our rights, safety, or property.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance navigation, remember preferences, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the site. For more details, see our Privacy Policy and Disclaimer.
Data Security
We implement industry-standard security measures, including encryption (SSL/TLS), secure servers, and access controls, to protect your personal data from unauthorized access, alteration, or disclosure. While no system is 100% secure, we continuously review and update our practices to safeguard your information.
Your Rights and Choices
You may access, correct, update, or request deletion of your personal data by contacting us at support@diamonds.topedia.biz.id. You may also unsubscribe from marketing emails using the link in any newsletter. Please note that certain data may be retained for legal, tax, or operational requirements.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted here with an updated “Last updated” date. We encourage you to review this page regularly. Continued use of our site after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at support@diamonds.topedia.biz.id or visit our Contact Us page. You may also learn more about our organization in our About Us section.